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Increased service hygiene measures during coronavirus (Covid-19) pandemic

Service visits during the coronavirus (Covid-19) pandemic.

An update on installation, maintenance and service visits from PureH2O Ltd during the coronavirus (Covid-19) pandemic.

Last updated 24 March 2020 Please view this blog post dated 28.05.20 for up to date information.

We are available for emergencies

We have paused all regular service, maintenance and installation visits to our clients in order to comply with government rules on staying away from others during the Covid-19 pandemic.

However, our office remains open to take calls and we are on standby to help you in the unlikely event that you have an emergency with your PureH2O equipment. Please call us on 01483 617000 if you have an emergency.

Only one member of staff will be in the office at any one time, the remainder are working from home to comply with government social distancing rules.

We will stay up to date with information from Public Health England (PHE) and government advice, and make any necessary changes to our operations and client visits as and when required.

Thank you

We appreciate your patience as we endeavour to provide the best customer care we can during this challenging time. We wish all our clients the best of health and look forward to seeing you again at service, installation and maintenance visits in the future.

Roger Wiltshire, M.D.
PureH2O Ltd
01483 617000


PureH2O Ltd manufactures, installs and maintains the world’s most innovative water purification systems and the most technologically advanced boiling, chilled and sparkling water taps. Since 1991 we have been committed to providing our domestic and commercial customers with the purest, safest, most sustainable choice of drinking water, which helps them reduce their environmental impact by avoiding single-use plastic bottled water.

+44 (0)1483 617000

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Unit 21 Boundary Business Centre Boundary Way, Woking, Surrey GU21 5DH. United Kingdom