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PureH2O protects customers health and gets back to business during Covid-19

PureH2O protects your health and gets back to business during Covid-19

An update from PureH2O founder Roger Wiltshire

Last updated 28.05.20

We are delighted to confirm that we are now able to resume all client visits, albeit with a special focus on hygiene and customer care to protect your health.

We’ve implemented new sanitisation procedures to protect our staff and safeguard your family and home when we visit. Please call us on 01483 617000 if you would like to know more about our procedures.


PureH2O product installation & servicing resumes

Our additional hygiene and sanitisation procedures mean that we are able to resume the installation, servicing and maintenance of all products. This includes PureH2O reverse osmosis water purifiers, Quatreau taps, and water softeners, conditioners and ‘whole home’ treatment systems.


Customer care during lockdown

Natalie Jacobs, PureH2O General Manager, and Rachel Shephard, Operations Manager, have been working safely throughout lockdown to ensure we continued to provide support to our customers. We’re now moving into the next phase of Covid-19 operations. So, we will endeavour to bring all the PureH2O team back from furlough in the next two months in line with demand from and to support our customers.

During this period please email to book a service or request maintenance for your PureH2O equipment. If it’s urgent, please call us on 01483 617000.


Thank you for your continued support

My thanks for your continued support. When I founded PureH2O some 30 years ago my goal was to improve the health of my clients through the quality of water they drank, whilst removing plastic bottles from the environment. Those goals are as important today as they were back then. My team is dedicated to supporting you whilst continuing to deliver the purest water and the most ecological service possible.

Warmest regards,

Roger Wiltshire
Managing Director,
PureH2O Ltd


PureH2O Ltd manufactures, installs and maintains the world’s most innovative water purification systems and the most technologically advanced boiling, chilled and sparkling water taps. Since 1991 we have been committed to providing our domestic and commercial customers with the purest, safest, most sustainable choice of drinking water, which helps them reduce their environmental impact by avoiding single-use plastic bottled water.

+44 (0)1483 617000

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Unit 21 Boundary Business Centre Boundary Way, Woking, Surrey GU21 5DH. United Kingdom