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PureH2O Customer Service during covid lockdown

Keeping PureH2O clients safe during lockdown 3

We’re pleased to be able to continue supporting our clients with product installation and servicing.

We have special sanitisation measures in place that go above and beyond government requirements, to ensure we do everything possible to keep your household safe when we install your water purifier, home water softener or Quatreau tap, or service your PureH2O equipment.

If you would like further information about our special Covid sanitisation measures, please do get in touch as we’d be happy to answer any queries you may have. You can call us on 01483 617000 or email

Is your PureH2O annual service due?

The good news is that we can visit you as normal. You can request a service online or call our customer service team on 01483 617000

However, if you are in quarantine, awaiting a Covid test result or have any symptoms and have a PureH2O visit booked during your period of self-isolation, please call or email so that we can reschedule your appointment.

We wish all our clients and your families the best of health and look forward to supporting you during 2021.



PureH2O Ltd manufactures, installs and maintains the world’s most innovative water purification systems and the most technologically advanced boiling, chilled and sparkling water taps. Since 1991 we have been committed to providing our domestic and commercial customers with the purest, safest, most sustainable choice of drinking water, which helps them reduce their environmental impact by avoiding single-use plastic bottled water.

+44 (0)1483 617000

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Unit 21 Boundary Business Centre Boundary Way, Woking, Surrey GU21 5DH. United Kingdom