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Reporting a fault

If your product is within the 12 month Guarantee or you have a Premium Service Agreement and you have an issue with your PureH2O equipment then please contact us using the details below or fill out the form., call us on +44 (0)1483 617000

Report a Fault


PureH2O Ltd manufactures, installs and maintains the world’s most innovative water purification systems and the most technologically advanced boiling, chilled and sparkling water taps. Since 1991 we have been committed to providing our domestic and commercial customers with the purest, safest, most sustainable choice of drinking water, which helps them reduce their environmental impact by avoiding single-use plastic bottled water.

+44 (0)1483 617000

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Unit 21 Boundary Business Centre Boundary Way, Woking, Surrey GU21 5DH. United Kingdom