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Customer Recommendations

They say self-praise is no recommendation and as we believe the foundation of a good business is happy customers and word of mouth recommendations we are so happy to be receiving a flurry of testimonials by email, on Facebook and Google+. Read on to see what our customers think of Pure H2O products and services…

Paul describes his 10 year relationship with us:

“We have had a standard [Pure H2O] water purification system for the past ten years which sits underneath the sink in the kitchen. System is serviced once a year by friendly and reliable team. The water is fresh, pure and means we don’t have to buy bottled water.

After ten years of near constant use, a small leak developed which was fixed promptly despite being out of warranty. No problems since. Found the service team responsive and helpful.

Stylish water Pure H2O bottles were given to us when we bought the system – we fill these up and have a constant supply of chilled, pure water in the fridge. Difficult to envisage going back to tap water or buying bottled water.

Definitely recommend this system and the team at Pure H2O.

J.M. reviews our customer service record:

 “We have been using the Pure H2O company for over ten years now. Their customer service is great. If I ever have a problem with any of my system, a quick phone call will get an engineer out to repair the problem. Part of having a great product is having the support of the company behind it.”

Manda shares her experience of the Pure H2O annual service:

 “Just had our annual pure water service and have been using this company since its early days, 15 to 20 years ago I think. I have their purifier and softener both of which I take for granted and wouldn’t be without. I bottle my own pure water from our tap now which I take to work as I hate tap water or most ‘mineral’ waters.

The service has always been excellent and is not expensive – and doesnt have any constant price hikes unlike all my other utility companies…

I have recommended this company to family and friends over the years who have all been really happy with the products and service – and I still do.”

And Nicky explains why she uses the Pure H2O RODI purifier, softener, conditioner and Quatreau multifunction tap:

“An innovative product from a company delivering great customer service !! The Quatreau tap was the third product we purchased from the Pure H2O Company we would never buy bottled water, this is far superior and we take it everywhere we go !

We initially had their RODI water purifier back in 2010 and when we subsequently built our new home we included their softener and conditioner too, as we all suffer from allergies and our previous system was an inferior one compared to this one from the Pure H2O Company.

We then added the Quatreau tap for our kitchen delivering pure boiling, chilled, and carbonated water plus handwashing and plant watering from one tap, we love it !!

I rate a company not merely by its ability to deliver innovative products, but by how it achieves servicing the requirements that may follow. The Pure H2O Company has certainly excelled on that front, as despite initial Quatreau teething issues ( it was a brand new product when we bought the tap) we have been looked after exceptionally well! We recommend their products to all who visit our home who love using the tap especially and showering in superior soft water too.

The equipment is all serviced annually and we hope to have many many more years being looked after by the excellent team at the Pure H2O company!”

And Tony (pictured, above) tells us what he loves about his Quatreau tap:

“Our Quatreau Tap has made all the difference to our kitchen and how we enjoy it’s multi-functions.

To immediately  have boiling water, pure water, hot and cold water and then fizzy water at your fingertips is extremely satisfactory. Not to mention the time and money it saves on the electricity bill not having to boil a kettle every time we need coffee or tea.

Our tap is the talking point of our custom built kitchen and gives it the final wow factor.”

A heartfelt thank you to all our customers who take the time out of their busy lives to get in touch. Please share your reviews on Facebook or Google+

And if you need to book an annual service or require support from our customer care team, call us on 01483 617 000, email or visit the dedicated customer services section of our website.


PureH2O Ltd manufactures, installs and maintains the world’s most innovative water purification systems and the most technologically advanced boiling, chilled and sparkling water taps. Since 1991 we have been committed to providing our domestic and commercial customers with the purest, safest, most sustainable choice of drinking water, which helps them reduce their environmental impact by avoiding single-use plastic bottled water.

+44 (0)1483 617000

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Unit 21 Boundary Business Centre Boundary Way, Woking, Surrey GU21 5DH. United Kingdom